By Jennifer Meek, Director of Marketing
This year has brought many of us the joys and struggles of working remotely, including more video conferences than we ever dreamed of and challenges of sharing working spaces with our family members. While we look ahead to joining our team back in the Charlotte Products office full time, we’ve been planning for some really exciting changes in 2021 and beyond. The first of those changes is the unveiling of the brand-new Charlotte Products Training Center.
The Charlotte Products Training Center includes:
- 5 Customized Training Rooms:
- Commercial Kitchen
- Dispenser Room
- Hard Floor Care Room
- Carpet Care Room
- Charlotte Webinar Studio
- Charlotte Cares & Innovation Room
- Charlotte Meeting Room
This pandemic has been very challenging for everyone in so many ways but it has also taught us so much. One of the critical challenges we recognized immediately was the importance of continuing to educate our customers virtually to ensure they were up to date on the pandemic status and that they were using proper products and processes to clean and disinfect. We recognized that our key differentiator is our ability to educate customers on our products and the right processes to ensure proper results.
We recognized that although we pivoted very well during this time to implement virtual training sessions, an in depth video library, a webinar series, online learning enhancements and a multitude of digital resources, that our current infrastructure did not support the future of these initiatives. Our new Webinar Studio alongside these new demo rooms will allow us to continue to product high-quality video that can support any training program in a safe, virtual environment.
And when it’s time to get back together in person, The Charlotte Products Training Center will be ready! We are looking forward to holding in-person training sessions at this beautiful building, which features demo rooms with multiple types of flooring, including hard and soft floor care demo areas and a restroom cleaning demo area and a fully equipped commercial kitchen.
The Training Center opens at the end of April. We’ve been thrilled that some of our suppliers have offered to sponsor different rooms and areas throughout the building to show their support and be a partner in knowledge transfer with us. To learn more about sponsorship opportunities at The Charlotte Training Center, email me at firstname.lastname@example.org.
I am looking forward to both learning & transferring knowledge to others at the Center. Exciting news !